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THE 2018 International Society for Performance Improvement's Regional Symposium

October 18-20, 2018

Wayne State University, Detroit, Michigan 

In 2018, ISPI will embark on twelve months of storytelling...The Story of Performance Improvement. The art of understanding, listening, and telling are key elements to compelling and driving change. As consultants, we seek to understand the problems a client faces; as researchers, we try to listen to what the data tells us and compare to trends; and as trainers, we strive to tell a story that is compelling enough to transform the way we engage with and learn from one another. Each story begins with a problem, is filled with action, and ends with real results. ISPI has a story to tell!

More information on a special summer storytelling institute in Washington DC is coming soon!


Upcoming Events

    • Tuesday, September 18, 2018
    • Tuesday, December 11, 2018
    • 4 sessions
    • World Learning, 1015 15th Street NW, 7th Floor
    • 10

    Register for our exclusive hands-on Design Thinking for Innovation in Government series (sessions 9/18, 10/16, 11/13, and celebration 12/11). 

    Make a bigger impact in your world of work equipped with evidence-based, “best of the best” tools and mindset shaping innovative design thinking practices.

    About our Design Thinking for Innovation in Government series

    You are invited to attend three in-person sessions (9/18, 10/16, 11/13) focused on the essential principles of design thinking, including: energizing purpose-built high performance teams, empathy as a gateway to address real human needs, and iterative prototyping to learn fast, energize curiosity, and adjust your design. Throughout the Design Thinking for Innovation immersion series you will work in purpose-built teams to address this design challenge: “How might we re-imagine mid-level management development for a more agile 21st Century Government workforce?” or another design challenge of your choosing.  In addition, you are invited to our online webinars between the face-to-face sessions where we will help answer questions, provide design and team coaching, and learn from each other. At the end of the Design Thinking for Innovation in Government immersion series you will have the opportunity to present your results during our celebration on December 11th.

    Design Thinking for Innovation in Government immersion series objectives

    Upon completion of the series, you will take away a set of practiced tools and prototypes to support ongoing innovation in your organization. You will also receive a certificate of completion with 12 continuous learning points and be able to:

    • Apply evidence-based “best of the best” Design Thinking frameworks to address your workplace challenges.
    • Identify and validate real human problems worth solving.
    • Manage complex innovation projects within the federal sector.
    • Intentionally cultivate high performance innovation teams with Emergenetics® and the evidence-based practices from Stanford University’s DesignX Lab.

    Session One:  Empowering purpose-built high performance innovation teams.

    Upon completion of this session participants will be able to:

    • Leverage your unique thinking and behavioral strengths to create cognitively diverse innovation teams in a “Meeting of the Minds” introductory workshop.
    • Apply practices to facilitate psychological safety, energize curiosity, and empower experimentation
    • Practice the evidence-based behaviors of high performance innovation teams.
    • Develop a preliminary “problem statement” for the Design Challenge.

    Session Two: Placing the human at the center of the design lifecycle

    Upon completion of this session participants will be able to:

    • Differentiate between a solution-prescribing mindset and need-finding mindset.
    • Apply Design Thinking tools that place the customer at center of design activity. 
    • Create basic prototypes guided by user insights to accelerate experimentation.

    Session Three:  Making it real, prototypes and implementation

    Upon completion of this session participants will be able to:

    • Integrate strategies from storytelling and experience design into prototype creation.
    • Develop functional prototypes to accelerate solution implementation and garner buy-in from relevant stakeholders.
    • Evaluate solution desirability and usefulness with various prototypes. 

    Upon registering, you will receive an invitation to complete the Emergenetics® questionnaire in preparation for the “Meeting of the Minds” workshop during session one.

    About our Design Thinking for Innovation in Government series sponsor, ISPI Potomac.

    For more than 55 years, the Potomac Chapter of International Society for Performance Improvement has been on the leading edge of evidence-based professional development in the fields of Human Performance Innovation and Organizational Health & Effectiveness in the Washington DC metropolitan area. We are the professional home for consultants, educators, and leaders in Federal, State, and Local Government, Education, Non-Government Organizations, Non-Profits, and Commercial Businesses that want to make our world of work a better place. For more information on what's next for management in Government, please see this new NAPA white paper:

    About our Design Thinking for Innovation in Government series facilitators

    We have partnered with Wilson Claure from the Stanford DesignXLab, where serious design researchers study the mindsets, behaviors, and practices of high performing design innovation teams. Much like ISPI’s approach to studying exemplary performers, the Stanford DesignX Lab identifies the “best of the best” practices of designers in high performing teams.

    Wilson Claure is a member and volunteer content contributor of ISPI Potomac. Wilson facilitates design thinking workshops internationally and is a sought-after innovator in large-scale digital transformations. Wilson’s research at Stanford University’s DesignX Lab on high performing teams and innovation enabled him to develop design thinking workshops that successfully help professionals unleash their innovative superpowers. As part of Design X Labs, Wilson applied rigorous academic methods to understand the scientific basis for why and how the innovation paradigm of Design Thinking succeeds and fails. In his previous role at Digital FastForward, Wilson supported clients in their pursuit of digital innovation and facilitated design thinking workshops internationally.

    Peter Baverso, is President of the Potomac Chapter of the International Society for Performance Improvement; served as the human performance lead for the US Marine Corps Systems Command and as Adjunct Faculty for the University of Phoenix, John Sperling School of Management; and is Board Member of the Innovation and Organizational Change Management Institute. Peter currently leads Ventivia, LLC

    Peter helps teams and organizations become smarter, faster, better, healthier, and happier through mindset shifting workshops and team building practices that inspire innovation and foster an inclusive culture of achievement. He is the author of the eX5 Strategic Innovation Framework, Human Performance Architecture Framework, and Agility from the Heart Coaching Program. \

    Zikiria Chaudhary is Director of the Performance Innovation Institute and Program Chair for ISPI Potomac. As an Agilist with experience connecting stakeholders to deliver value and empower organizations, he develops innovative products by working with organizations from ideation to delivery. His client work has focused on product management, program/change management, strategic analysis, and training. This work has culminated in a modified mapping technique resulting in rapid prototype, design, and development of products. Zikiria’s clients span the Financial Services, SaaS, Consumer Products, Government, Education, and International Development industries. Currently, he serves as President and Chief Agilist of CITAZ LLC, where ideas become reality.

Past Programs

Saturday, July 21, 2018 ISPI Summer Storytelling Institute
Tuesday, June 19, 2018 Modernize the Customer Experience for the 21st Century, Design Thinking with Wilson Claure
Tuesday, May 15, 2018 Coaching the 21st Century Workforce, Evidence Based Coaching with Dr. Jennifer McCullough
Tuesday, April 24, 2018 think small, move fast, and embrace agility: Agile Teams with Zikiria Chaudhary
Tuesday, March 27, 2018 Training for Agile Teams, Essentials to create outstanding Training Sessions - Learn brain-based techniques to let the learners Learn with Nash Tripathi
Saturday, March 03, 2018 ISPI Potomac Design Thinking In Action Summit
Tuesday, February 20, 2018 Roll up your sleeves session - new performance innovation research
Tuesday, January 16, 2018 Next Generation Performance Analytics
Tuesday, November 14, 2017 Free Webinar - Performance, Organizational and Environmental Analysis
Tuesday, October 17, 2017 Leveraging the Basics to Design High Performing Work Systems
Tuesday, September 19, 2017 Agile Government is not an Oxymoron: Helping Agencies Sense and Respond in Today's Environment
Tuesday, August 15, 2017 Introduction to Human Performance Technology (HPT) - Presentation & Recorded Webinar Now Available
Tuesday, July 18, 2017 Disrupting Ignorance - What is Our Role?
Tuesday, June 13, 2017 Creating Project Alignment through Team Symbols and Visual Metaphors with Deep Insight Visualization
Tuesday, May 23, 2017 ISPI International Conference Magic Moments and the promise of Credentialing
Tuesday, April 18, 2017 Exploring the Learning Experience Canvas™ (Limited Seating)
Tuesday, April 11, 2017 1M Data Points - Using Behavioral Analytics to Improve Learning Outcomes (Members-Only Webinar)
Tuesday, March 21, 2017 Creating Momentum Matters: Intervention Design with Practice-based Solutions
Tuesday, January 17, 2017 Applying a Network Lens to Performance Improvement
Monday, December 05, 2016 2016 Chapter Holiday Mingle
Tuesday, November 15, 2016 Mobile − Advances That Support Human Performance
Tuesday, October 11, 2016 The Hint of Leadership: Advice for the Change Weary Leader
Tuesday, September 13, 2016 The vision statement: The single most overlooked factor in the HPT Model
Tuesday, August 16, 2016 Government Transformation: Treading Water or Riding the Wave
Tuesday, July 12, 2016 From Average to Awesome Team Centered Performance Improvement
Tuesday, June 14, 2016 Performance at the US Coast Guard
Tuesday, May 17, 2016 2016 ISPI Conference Debrief
Wednesday, March 16, 2016 ISPI CPT Certification
Tuesday, February 09, 2016 What are Needs?
Tuesday, December 08, 2015 ISPI Potomac Mingle 2015
Tuesday, November 10, 2015 Learning through Electronic Performance Support (EPS)
Tuesday, October 13, 2015 The Metrics of Any Kind of Performance
Tuesday, September 08, 2015 The Resilient Leader
Tuesday, August 11, 2015 Talent, Performance and a Costly Assumption
Tuesday, June 09, 2015 Accelerating your Career with the ISPI CPT Certification
Tuesday, May 12, 2015 Mindful Innovation: Using the HPT Model to Facilitate Sustainable Transformation
Tuesday, April 14, 2015 Let's Talk About Employee Development
Tuesday, March 10, 2015 Your Performance Improvement Questions Answered
Tuesday, February 10, 2015 ISPI Potomac Mingle
Tuesday, January 13, 2015 Strange Bedfellows: Data and Behavior in the Change Diagnostic Index
Tuesday, December 09, 2014 Best Places to Work and Employee Engagement
Tuesday, November 11, 2014 Organizational Analysis: What is it...and why should I care?
Tuesday, October 14, 2014 Coaching and feedback: Research and practices that you can actually use
Tuesday, September 16, 2014 Managing and Motivating Millennials: The secrets to engaging the next generation
Tuesday, August 12, 2014 Using LinkedIn to Learn From and Grow Your Professional Network
Tuesday, July 08, 2014 2014 ISPI Conference Debrief
Wednesday, June 11, 2014 Exposition: Keynote Presentation by Rick Rummler plus mini sessions
Tuesday, June 10, 2014 Rick Rummler presents Rediscovering Value

ISPI Potomac Awards

ISPI Potomac Chapter is the current recipient of both the 2016 ISPI Chapter of Excellence and 2016 Chapter of Merit.


ISPI Potomac Sponsors

ISPI Potomac Chapter greatly appreciates the support of our fine sponsors.  Please click on the links and visit our sponsors.

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